At Fintegers, we aim to deliver high-quality E-commerce Store Management Services with transparency and professionalism. This Refund & Cancellation Policy outlines the terms under which cancellations and refunds may be considered.
1. Service Agreement
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All services begin only after a mutual agreement and confirmation of project scope.
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Payments made confirm your acceptance of our Terms & Conditions and this Refund & Cancellation Policy.
2. Cancellation by Client
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Before Project Start: Clients may cancel services within 3 days of payment if work has not yet started. A full refund will be issued (excluding transaction charges).
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After Project Start: If cancellation occurs after work has started, refunds will be partial and calculated based on work already completed.
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After Delivery: Once services have been delivered or completed, no refunds will be issued.
3. Cancellation by Fintegers
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We reserve the right to cancel services due to non-cooperation, breach of agreement, or misuse of services.
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In such cases, refunds will be determined on a case-by-case basis, depending on work completed.
4. Non-Refundable Services
Certain services are strictly non-refundable, including but not limited to:
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Product hunting and research once delivered.
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Account setup, verification, or optimization services.
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Subscription-based or retainer fees for ongoing management.
5. Refund Processing
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Approved refunds will be processed within 10–15 business days via the original payment method.
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Transaction fees or third-party charges are non-refundable.
6. Disputes
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Any disputes regarding refunds must be raised in writing to hello@fintegers.com within 7 days of service delivery.
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We aim to resolve disputes amicably but reserve the right to make the final decision.
7. Contact Us
For questions about cancellations or refunds, please contact:
Fintegers
Address: 261-V, P.E.C.H.S Block 6, Karachi
Phone: 0335-2114440
Email: hello@fintegers.com
